Shipping & Returns

Dispatch Timescale:
Orders are dispatched within 1 working days, you will receive an email once your order is on it's way.

Shipping Costs and Timescales:
UK:
Sent 1st Class Post, delivery aim is 1-2 working days.
Diaries, journals and prints: £2.65
Everything else: £0.95 - £1.45
Free shipping on orders over £45.

INTERNATIONAL: Sent International Tracked, delivery aim 7-10 working days: £12.50 - £14.00

EUROPE:
Please visit my Etsy shop to purchase.

Covid-19:
Understandably there are some delays in the postal service at the moment so delivery may take a little longer than stated above. If you have any worries regarding your order or delivery then please do get in touch.

Returns:
If you have a problem with your order please contact me within 21 days. Non personalised products can be returned if they are in their original condition and must be returned in their original packaging. Custom or personalised items cannot be returned.

You will be responsible for paying for the shipping costs for returning your item. You should consider using a trackable shipping service or purchasing shipping insurance because I can't guarantee that I will receive your returned item.

Contact:
studio@nothingbutlovely.co.uk
Nothing But Lovely, 14 Grafton Road, Brigstock, Northants NN14 3EY